Privacy Policy for Dark Bears

Dark Bears | Last updated: 2026

Dark Bears (“Dark Bears,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit darkbears.com or interact with us through our website. It also explains choices that may be available to you. The information we process depends on how you use the website, the services and tools enabled, and applicable law.

1. Information We Collect

We may collect information that you provide directly, information collected automatically when you browse the website, and information received from service providers or other sources.

Information You Provide

If you contact us, request a quote, submit a form, subscribe to updates, or otherwise communicate with us, we may collect information such as your name, business email address, telephone number, company name, job title, the details of your enquiry, and any other information you choose to provide.

Information Collected Automatically

Like many websites, we and our hosting, security, analytics, and other service providers may collect technical and usage information through server logs and similar technologies. This may include IP address, browser type, device and operating-system information, internet service provider, date and time of access, referring and exit pages or URLs, pages viewed, and information about interactions with the website. We use such information for purposes including website operation, security, troubleshooting, usage analysis, and service improvement.

2. Website Visitor Identification and RB2B

Dark Bears uses RB2B, a third-party website visitor identification service, to help us understand business visits to our website and identify potential business customers who may be interested in our services.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate website activity with other information they or others may have about you, including information associated with your email address or online professional profiles. We, or service providers acting on our behalf, may use this information to support relevant business communications and marketing. You may opt out of RB2B's visitor identification network at https://app.retention.com/optout/.

Depending on the RB2B features enabled and the information available, visitor information made available to us may include professional contact details such as name, business email address, job title, company name, company website, professional profile URL, general location, and information about the pages visited, visit time, or referring URL. Not every data field will be available for every visitor. RB2B describes its tracking data and identification process in its own documentation.

We may use information received through RB2B to understand website engagement, identify potential business opportunities, improve our marketing and sales activities, and contact businesses or professionals about services that may be relevant to them, subject to applicable law and available privacy choices.

For further information about RB2B's practices, please review the RB2B Privacy Policy: https://www.rb2b.com/privacy-policy.

3. Cookies and Similar Technologies

Dark Bears and certain third-party service providers may use cookies, web beacons, scripts, and similar technologies to support website functionality, maintain sessions, understand website traffic, measure marketing performance, and support visitor identification. Cookies may be set by our website or by services operating on our behalf.

When the RB2B tracking script is enabled, RB2B documentation identifies first-party cookies that may include _reb2bgeo, _reb2bloaded, _reb2bref, _reb2sessionID, _reb2buid, _reb2bfxf, _reb2btd, _reb2bli, _reb2bresolve, and _reb2butk. These cookies support functions such as location-based matching, script status, referral attribution, session management, and visitor identification. The specific cookies and their duration may vary as the service changes.

You can manage cookies through your browser settings and, where available, the cookie consent or preference tool on our website. Blocking cookies may affect website functionality or the operation of visitor identification services. Browser controls alone may not provide all the choices required under the laws that apply to you.

Where applicable law requires prior consent for a tracking technology, we will configure our consent process and relevant scripts accordingly. The actual cookie banner and tracking setup should be checked to ensure they match the technologies enabled on the website.

4. How We Use Information

We may use information described in this policy to:

• operate, maintain, secure, and improve our website and services;
• respond to enquiries, quote requests, and other communications;
• provide information about our services and manage business relationships;
• understand website traffic, visitor interests, and the effectiveness of marketing;
• identify potential business customers and support relevant B2B sales outreach;
• detect, prevent, and investigate fraud, misuse, security incidents, or technical issues;
• comply with legal obligations and establish, exercise, or defend legal claims.

5. How We Share Information

We may disclose information to service providers and vendors that help us host and secure the website, analyze traffic, manage customer relationships, identify website visitors, send communications, or support our business operations. These providers may process information according to their service terms and applicable agreements.

We may also disclose information when required by law, to respond to valid legal process, to protect the rights or safety of Dark Bears or others, in connection with a business transaction, or with your direction or consent. We do not describe every third-party service here because the services used may change; the website operator should maintain an accurate list of currently active providers and update this policy when material practices change.

6. Third-Party Websites and Services

Our website may link to third-party websites, platforms, or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy terms of any third-party service you use. We do not control third-party websites or their practices.

7. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including to respond to requests, maintain business records, meet legal obligations, resolve disputes, and protect our systems. Retention periods vary depending on the type of information, its purpose, and legal requirements.

We use reasonable administrative, technical, and organizational measures designed to protect information. No website, transmission, or storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. You may also have rights to withdraw consent or opt out of certain targeted advertising, sale, or sharing of personal information where those concepts apply. These rights are subject to legal exceptions and may vary by jurisdiction.

To opt out of RB2B's visitor identification network, visit: https://app.retention.com/optout/.

For applicable California privacy requests relating to the sale or sharing of personal information, visit: https://app.retention.com/ccpa_details/.

Where RB2B International Company-Level Identification is used in a way that applies to you, you may also use RB2B's GDPR-related opt-out page: https://www.rb2b.com/rb2b-gdpr-opt-out. Additional consent and privacy rights may apply depending on your location and the tracking features enabled.

To submit a privacy request directly to Dark Bears, contact us using the details in the Contact Us section below. We may need to verify your identity and will respond as required by applicable law.

9. Children's Privacy

Our website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, contact us so that we can review the request and take appropriate action. Where applicable law sets a different age threshold, we will comply with the requirements that apply.

10. International Visitors

Dark Bears operates across more than one location and may use service providers that process information in countries other than the country where a visitor is located. Data protection laws may differ between countries. Where required, we will implement appropriate safeguards and provide the notices or choices required by applicable law.

11. Online Privacy Policy Scope

This Privacy Policy applies to information collected through darkbears.com and related interactions covered by this notice. It does not automatically apply to information collected offline or through other channels unless we expressly state otherwise.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, data practices, or legal requirements. We will post the updated policy on this page and revise the “Last updated” date. Where required by law, we will provide additional notice or seek consent for material changes.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact Dark Bears:

Email: info@darkbears.com

United States: 16192 Coastal Hwy., Lewes, Delaware 19958 | Phone: +1-302-601-7200

India: 1st Floor, 213 A, Lions Lane West, Panchyawala, Jaipur, Rajasthan 302034, India | Phone: +91-9119393077

Publication checklist (remove this checklist before publishing)

• Insert the actual publication date.
• Are all applicable sections of the privacy policy complete and accurate?
• Confirm whether RB2B International Company-Level Identification is enabled; retain the GDPR opt-out language and configure a consent management tool if applicable.
• Verify the actual analytics, advertising, CRM, newsletter, and form providers in use; remove any inaccurate descriptions and add any missing material disclosures.
• Configure the cookie banner and RB2B script so consent requirements for the relevant visitor locations are respected.
• Have legal counsel review the final policy for the jurisdictions in which Dark Bears operates and markets its services.